In the diverse landscape of Malaysia, the ability to communicate in multiple languages is a valuable asset, and one healthcare professional, Nurse Shamini Sadha Sivam from UCSI Private Hospital, stands out as a commendable example. Praised by the retired health director-general, Tan Sri Dr Noor Hisham Abdullah, Shamini's multilingual prowess has garnered recognition and admiration.
Former Health Director-General Tan Sri Dr Noor Hisham Abdullah took to social media to commend Nurse Shamini Sadha Sivam for her exceptional linguistic abilities. Shamini's proficiency extends to five main languages, including Bahasa Malaysia, English, Tamil, Malayalam, and Mandarin, in addition to several Chinese dialects. Dr Noor Hisham expressed his admiration for her eloquence, describing her as a remarkably talented nurse with exemplary soft skills.
Highlighting the significance of Shamini's contribution, Dr Noor Hisham emphasised that her multilingual capabilities contribute to providing high-quality care and a pleasant experience for patients at UCSI Hospital. Her ability to seamlessly communicate in various languages enhances the overall patient experience, ensuring effective and empathetic healthcare delivery.
In response to a follower's query, Dr Noor Hisham revealed that Shamini plays a crucial role in translating Chinese for patients, showcasing her versatility and dedication to facilitating clear communication between healthcare providers and patients. This additional skill adds depth to her role, making her an invaluable asset to the healthcare team.
Acknowledging Shamini's talents, Facebook user Kingsman Sama emphasised the rarity of such great talents and commended her as one of them. This community recognition further underscores the exceptional nature of Shamini's multilingual abilities and the positive impact they have on patient care.
Nurse Shamini Sadha Sivam's proficiency in multiple languages not only exemplifies the diversity embraced in Malaysian healthcare but also highlights the pivotal role of effective communication in delivering patient-centered care. Her recognition by esteemed healthcare professionals and the community reflects the importance of linguistic diversity in fostering excellence in the healthcare sector.
Source / Image Credit : Malay Mail
Revathi
Tue Jan 16 2024
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