Che Mohd Fadil Che Abdul Rahman, a 42-year-old man with disabilities, works as a waiter at a local eatery. Unlike typical name tags, Fadil's tag reads, "Maaf, saya OKU," which translates to "Sorry, I’m OKU." He wears this tag as a form of protection, hoping it will encourage customers to show him compassion and understanding.

Fadil shared that he often makes mistakes when taking orders, which has led to dissatisfaction from some customers. "I’ve been mocked and scolded for my mistakes," he said. The need for the tag became more significant after a physical altercation with a customer. Since then, Fadil has made it a point to wear the tag to avoid further conflicts. Fortunately, with the tag, his work has become smoother, and he has been able to continue his job without major issues.

Fadil has been working at his current restaurant for over eight years. Before this, he worked as a security guard at a logistics company, but after his contract expired, he sought other opportunities and found his current position. He began his career in the food and beverage industry as a dishwasher before moving to a customer-facing role.

Fadil's employer, Wan Marnizena Najib, commended him for his hard work and determination. "He is very hardworking, and I acknowledge all his efforts, but I understand that he gets stressed when overwhelmed, which sometimes leads to mistakes," she said.

Source / Image Credit : Berita Harian, NST